One of the most important aspects in hiring a service provider for commercial cleaning or janitorial in Phoenix, Scottsdale, Mesa, Tempe, Peoria or anywhere in Arizona is knowing their history. Has the janitorial company been around or are they new? Will they treat you like just another customer in their network or give you the attention your facility needs and deserves? Will they dedicate a specific customer service representative to meet your needs with easy accessibility and responsiveness? These are just a few of the important aspects of commercial cleaning customer service.
Whether it is office cleaning, church cleaning or professional property managed facilities longevity and track record are key. Recently I took a look at the Phoenix Business Journal Book of Lists from 2006. I was surprised to learn that over 70% of the Janitorial Firms that were listed back then in the Top 25 are no longer around today. This was true with even some companies that were among the largest. Some were merged, bought out, and many closed their doors during the 2008-2009 financial crisis.
When you select a service provider for janitorial services their track record is important. When you look at MJ Company you can rest assured knowing we have navigated the business climate here in Phoenix for more than 15 years! We have seen up economies and down economies. We have been there for our clients delivering quality personnel for years. In fact our average client retention is more than 4x the industry average! With turnover in janitorial high and fly-by-night companies ever growing it is good to know we are a name that has a long-standing reputation to build on. We value people above all else! And that translates to the people we hire and the people we serve. Call us to learn more about the 3 questions you should ask any janitorial company before you hire them. (602)638-1700 Watch our video here!